Salisbury Wood Floors Ltd are committed to operating in compliance with the Data Protection Act 1998 and the General Data Protection Regulations (GDPR). We outline our approach below.
Information we collect about you
When you place an order with us, we collect information that enables us to process your order. This information includes your name, address, telephone number and email address.
We do not store credit card details.
Our website utilises a third-party tracking application, Google Analytics. Google Analytics tracks your usage of our website and provides us with website traffic analysis.
We also collect information from you when you submit a review or enter a competition on our website.
How we use the information collected from you.
The information you provide us with is used as follows:
If you have opted-in to receive marketing content from us, we may occasionally send you information regarding offers, new products and DIY tips. We will not share your information with third parties for marketing purposes.
Sharing your information with third parties.
Your information is passed to third party partner organisations such as couriers and suppliers so that we may successfully ship your goods to you. Only the information that is necessary for this purpose will be passed to these companies.
If you have opted-in to receive offers and news from us by email, your details will be passed to our third-party mailing list handling company.
We will not share your information with third parties for marketing purposes.
Keeping your details within the EEA (European Econmic Area)
We will not usually have any reason to pass your details outside of the EEA as all of our business to date has been conducted within the EEA. If for any reason it is necessary to pass your details outside of the EEA (for example if you are a customer based outside Europe) then we will inform you in advance.
Access to your information
Under the law you are entitled to request a copy of the information we hold about you. If you would like to do so please email us at Info@salisbury-wood-floors.co.uk or write to us at Salisbury Wood Floors Ltd, The Old Stable, Longford Farm, Salisbury SP4 4EJ. We want to ensure that your information is correct and up to date and we will remove or update any inaccurate information.
In order that your shopping basket activity can be saved as you use our website, temporary 'session cookies' are used. This is necessary for the online ordering system to work and your browser settings must be set to allow this. The session cookies are deleted as soon as you close your browser window.
Reviews and Testimonials
When you submit a testimonial or review through this website it will be published along with your name and the review date. We will not publish your email address or any other contact information.
Links To Other Sites
Terms and conditions
Please also see Terms and conditions page which establishes the use, disclaimers, and limitations of liability governing the use of our website.